Deaconess Health System to Offer Virtual Urgent Care Through KeyCare's Epic-based Platform

CHICAGO, June 20, 2024 ~ As the demand for virtual healthcare continues to rise, KeyCare has taken a major step in expanding its services by collaborating with Deaconess Health System. This partnership will allow patients of Deaconess, a leading healthcare provider in Indiana, Illinois, and Kentucky, to access 24x7 urgent care through virtual visits on the MyChart platform.

KeyCare is the nation's first Epic-based virtual care company and is known for its high-quality telehealth services. With this collaboration, patients will have the convenience of receiving urgent care for routine medical issues such as colds, fevers, headaches, and more from licensed providers anytime and anywhere.

Dr. Amanda Bohleber, Deaconess Chief Transformation Officer, expressed her excitement about this partnership stating that Deaconess is always looking for ways to enhance patient care while also improving access and equity in the communities they serve. After evaluating various companies, Deaconess found that KeyCare offered the broadest coverage area and had Epic EHR functionality and interoperability that would make it easy for both patients and providers to use throughout their entire system.

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KeyCare's Epic platform allows health systems like Deaconess to easily expand their care teams and optimize capacity by partnering with a nationwide network of virtual care providers. This also enables seamless connectivity with other Epic-based health systems.

Dr. Lyle Berkowitz, CEO of KeyCare, emphasized the importance of innovation in healthcare systems like Deaconess. He stated that providing on-demand access to virtual care is a prime example of this innovation and they are proud to partner with Deaconess in expanding access to care for its patients. The collaboration aims to provide an integrated and continuous care experience for patients.

This partnership between KeyCare and Deaconess highlights the growing trend towards virtual healthcare services and how it can benefit both patients and healthcare systems alike. With this collaboration, patients can now receive high-quality urgent care from licensed providers at their convenience, while Deaconess can expand its reach and provide a more comprehensive care experience for its patients.
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